Connect with us

Blog

Dumb’n Donuts

Published

on

by Mike Fenn

Whenever I go into a place for the last time ever, it is either because a) I had no idea it would BE my last time in the place before it closed/moved/exploded; or b) out of a purely nostalgic and respectful need to visit a place that has played some role in my positive memories one last time before it becomes a Starbucks. Never have I knowingly visited a place for the last time while it was still open and operational.

Until recently.

I know this is difficult for those of you with actual lives to read, but I stopped going to a local Dunkin’ location not because it was closing, but rather because the sheer stupidity–not to mention lack of service–that I received there was enough to keep me out for good. Now, before the story unfolds, I need to express that I am not a “Karen” by any stretch of the word. First of all, my name is “Mike.” Second, I have had a series of minimum wage food service and retail jobs over the years where I was exposed to the abject horror that is the American public. Even though it has been years since I have been in such trenches, the resulting PTSD haunts me to this very day. Since there is nothing that I can do about the American public that would fall outside the realm of domestic terrorism, what I do instead is treat those behind the various counters that I encounter like gods. I say “thank you” to them more times than an actor who has just won an Academy Award, being so overly grateful that they think they’re handing me an Oscar statuette instead of a box of chicken fingers. I know the kinds of mean-spirited idiots that they face on a daily–no, HOURLY–basis, and I don’t want to add onto that pile. 

But lately, said mean-spirited idiots seem to have been seeping their way BEHIND the service counters.

Once again, I try to always give the benefit of the doubt. I never go into a viral-video-worthy freakout if my sandwich was improperly constructed or if the box that was supposed to hold my computer instead held a decomposing human head. But I am only human (as far as I know; some people think I have some Vulcan in me, based on things like using the phrase “improperly constructed” to describe a sandwich that is, really, just plain fucked up). And just the other day, or possibly last year, the actions of a group of Dunkin’ employees sent me away from one of the chain’s many locations permanently.

On the walk back to my car from a nearby CVS, I decided to pop into Dunkin’ for an iced tea. I pulled open the lobby door, walked up to the register, and waited to be serviced. This method just worked for me next door at CVS, so, like the fool that I am, I assumed that I would go two for two.

There were THREE employees behind the counter filling drive-thru orders. No problem; I understood the employees’ strategy. Get the lazy people out of the way first, people who couldn’t be bothered walking 10 feet across a parking lot and, thanks to COVID, being able to forever blame such laziness on keeping themselves distanced from the virus.

Five minutes eventually passed.

Not only had I not yet been served, but I hadn’t even been ACKNOWLEDGED. Not ONE of the THREE people behind the counter even happened to ACCIDENTALLY glance out at the lobby to see if there were people in it. In fact, TWO of them fetched donuts from the rack DIRECTLY BEHIND THE REGISTER I WAS STANDING IN FRONT OF without noticing me. As you can tell by all of the randomly capitalized words, I was getting a tad peeved. I had managed to get a behind-the-counter medication with relative ease just moments ago at CVS, but a plastic cup of donut shop iced tea (which wasn’t even covered by insurance) was apparently a test of patience. I am pretty sure that if I had walked behind the counter, gotten my own drink, rang myself up, did my taxes, etc., no one would have noticed. 

Another customer entered the lobby and stood in line behind me. The minutes ticked on for both of us. Five additional minutes passed without either of us being acknowledged. 

Finally, one of the three people behind the counter spotted us. She seemed genuinely surprised by our presence. CUSTOMERS? In a LOBBY, of all places? What the hell were they doing here?

“The lobby’s closed,” she told us. “Drive-thru only.”

Incredulous, the other customer and I exchanged glances.

“We’ve been waiting here for about 10 minutes,” I explained. Politely.

“We just want to get some food,” the other customer added.

The person behind the counter grew a bit hostile–and a bit incredulous herself–at this point, as if we had waited in the Dumpster outside expecting service. Needless to say, there was no sign on the doors indicating that only drive-thru orders were being accepted.

It was at this point that she tossed us the dumbest possible defense she could.

“No, no. The doors are locked. The lobby is closed.”

Again, the other customer and I exchanged glances. Were we on some kind of hidden camera prank show? What do you say to something like that?

“The…doors aren’t…locked,” I said, ellipses and all.

“How else would we be in here?” the other customer said, pointing out the glaringly obvious. “We walked right in. The doors aren’t locked.”

The counterperson became VERY agitated at that point, which, if you watch FOX News, is what happens when people have reality pointed out to them.

“The doors are locked so we don’t get robbed,” she said in response.

I’d like to point out at this point that this particular Dunkin’ is nestled in a suburban area with little to no crime. Not only that, but it shares the parking lot with a PHARMACY and a BANK. Of the three businesses in the lot, the Dunkin’ is the tenth-most-likely to be even considered for robbery.

The sad part is that, in the amount of time this counterperson tried to shoo us to the drive-thru line and demonstrate her ignorance of how door locks function, she could have instead filled our orders.

Alas, we got another “drive-thru only.”

At this point, both of us gave up and walked out, using the same unlocked doors we had used to come into the place. Neither of us wound up going through the drive-thru, as our days of patronizing this location had come to an abrupt end. Besides, we probably would have been told that the drive-thru lane was roped off and under construction when we pulled up to the window.

As an aside, the order that I had picked up from CVS was for prescription-strength ibuprofen. Never had I needed the pill more than at this point.

I just wish that I was able to get some iced tea to gulp it down with.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Blog

Putt Putt Golf N Games N Arcade N Nachos N…

Published

on

by Mike Covers

I recently had the opportunity (translation: was bored enough) to go to Delaware County’s popular “Putt Putt Golf ‘N Games” attraction with a few friends of mine. As with any night out at the miniature golf course, the coming hours promised to be filled with fun, laughter, and violent, homicidal thoughts toward a rented golf ball. We got there sometime between 12PM and 12AM (I don’t own a watch).

The first step of our plan was the most important part: using the restroom. We had just come from a Burger King that still places its soda fountain out in the middle of its dining area, well within the reach of our large-sized cups. In other words, refills are unlimited. The Putt Putt facilities were nothing more than small holes in the wall, furnished with a toilet, sink, and a stench equal to that of a dead, constipated, rotting animal on a hot day.

Next, we purchased our games. We opted for a single round, in that physical exertion was never popular among my group of friends (“physical exertion,” in this case, meaning something more than mashing buttons on a video game controller or digesting Burger King food in our half-blood, half-fountain-soda bloodstreams). We were given brightly colored golf balls to play with; I chose the green colored ball for two reasons: a) it’s my favorite color, for it is the color of money; b) it was the only one left. We also selected our clubs, which ranged in size from “Short” to “Toothpick.” It is a common rule at miniature golf courses that the clubs should be at a comfortable length for people no taller than a Ninja Turtles action figure. Our final ingredients were the official scorecard and official eraser-free pencil, which itself rivaled the size of our clubs. A miniature golf scorecard is used for many different things, such as recording the players’ strokes at each hole, totaling up the final scores at the end, and to further fill up the official Putt-Putt Golf ‘N Games trash cans, their contents already comprised of used scorecards and, presumably, erasers.

We stepped up to the first hole and chose an order to play in, through the grueling task of seeing who would put their ball down first. Each person got a chance to tap the ball across the course and into…a patch of Astroturf approximately one molecule away from the hole. This managed to launch us into a barrage of swear words so vile that they would make Denis Leary cringe in offense. We also employed the technique of “Psych-out” mini-golf, where we would attempt to verbally sabotage another player using visual images featuring various ugly people we knew engaging in graphic, often physics-defying, sexual positions with certain species of animal.

The above paragraph pretty much described the events that took place at each hole, in addition to the fact that I was the only one who couldn’t live up to the “Par 2” standard at each hole. Judging from my golfing skills that night, I would not be safe on a Par 4036 course. Some holes offered obstacles, such as raised surfaces which would cause the ball to approach the hole, teeter on the edge of it for a moment, then roll BACKWARDS to the starting pad, where the current player was already unleashing colorful swears. Another type of obstacle included various painted objects rising up from deep within the roots of the Astroturf, designed to either bump the ball in its intended direction or (more often) into an unexpected direction, such as off the current course and inside a potted plant several courses away. Yet another obstacle was a small pool of water, which acted as a nuisance but did clean the plant’s topsoil off the ball.

Finally, our game came to an end and the scores were tallied up; I received the highest score and, for some reason, was the only one proud of this fact. We proceeded to return our balls, replace the clubs in their protective cigar boxes, and listen to the clerk tell us how wrong/inappropriate/illegal everything was that we did or yelled. Afterwards, we rested from our 3-hour round of golf (we all REALLY suck) in the arcade on the premises. I tried my hand at skee ball, where I easily scored 500 points, which translates to two prize tickets. I also played a game of pinball, earning 54 billion points simply by starting the game. I was able to trade in my prize tickets for a tiny plastic spider ring, which seemed to be worth 37 times less than the actual tickets. Nevertheless, I kept my hard-earned, 25¢ prize and proudly displayed it in my trash can.

After a short snack of nachos and pizza, my friends and I left, our goals of paying money to tap balls into 18 different cups satisfied for another year. It was time to go back to Burger King for more refills.

Continue Reading

Blog

Inaction News

Published

on

by Mike Covers

The events of this story took place back in 2002, during my senior year of college. I dubbed it worthy enough for not only documentation, but also for inclusion in the university’s newspaper. Perhaps that is why the newspaper never earned any awards/recognition/readership.

On that day, I took off from classes due to a mild sickness which involved a stuffy nose, sore throat, and a massive splitting headache (imagine having a bowling ball dropped on your skull; I would have preferred THAT over the type of headache I was suffering). Fortunately, Ny-Quil, Excedrin, and several straight hours on America Online’s Instant Messenger (again, it was 2002) proved to be just the remedy I needed to feel over 15% better the next day.

I was not prepared for the phone call I received.

Usually, weekday calls to my family’s house were limited to telemarketers and my parents calling to remotely play the saved messages on our answering machine, which mainly consisted of 5,211,080 calls beginning with “This is Verizon AT&T Sprint Arctic Bell calling with a special offer…”, which were all promptly deleted (and, when it was my dad calling in, cursed at).

Around the middle of the day, I received a phone call from my friend Bill. This somewhat surprised me, for none of my friends even WOKE UP until the middle of the day and didn’t really possess a clear voice or coherent thoughts until later on in the evening. Bill cleared up why he was calling at what would otherwise be an ungodly hour for him: he and our friend Brian were getting ready to leave Atlantic City, where they had spent the past few days. This excursion to the popular (meaning “only”) New Jersey hotspot was a result of both of them having a lot of money and nothing better to do.

“Dude, we’re gonna be on the news,” was his greeting.

Again, I was not prepared for this greeting. 

First of all, the only statements I’m used to my friends greeting me with over the telephone are “Wanna go to the mall?” or, simply, “Food. Now.” Also, my friends have never exactly done, or even been involved with, anything newsworthy. To them, “newsworthy” would not be something like the kickoff of World War III, but rather the announcement of a new Final Fantasy game.

“Why were you on the news?,” I asked, still not sure whether I had heard him right. Just how strong was my latest dose of Ny-Quil?

“There was some assault under the boardwalk last night and they asked us if we knew anything about it,” he explained. “We were pretty hammered last night but we kinda remembered hearing something about it so when they asked us if we knew anything we were like yeah.”

Verbatim quote. Probably. 

Next, you will witness the real, authentic reason that Bill and Brian were enthusiastic about being interviewed. This is evidenced by the fact that they began to pass the phone back and forth.

BRIAN: “Dude, I said ‘shit’ on the air.”

BILL: “Dude, Brian said ‘shit’.”

BRIAN: “I don’t think they’re gonna use that part though.”

BILL: “Brian doesn’t think they’re gonna use it on TV.”

BRIAN: “Hey, wanna go to the mall when we get back?”

And so on. They finally got around to the part where they requested that I record the 5:00 PM news that afternoon. So I accepted, mainly because there was nothing better on at that time. Had the request interrupted my mandatory viewing of syndicated “Simpsons” episodes between 6:30 and 7:30 PM, I would have heartily declined.

At 5:00, I pressed “record” on my VCR (yet again, 2002) and sat through the obligatory opening stories of murders, fires, politicians, politicians committing murders and setting fires, etc. Finally, footage of the Atlantic City boardwalk and the sub-boardwalk sand dunes popped onto the screen. After an interview with a police officer (who managed to make an entire speech about the incident WITHOUT saying “shit”), Bill and Brian’s segment appeared.

The first clip showed them, in a city full of casinos, live entertainment, a beach, strippers, etc. standing next to a railing doing nothing…a stance that they regularly assume pretty much anywhere they go. Both stood expressionless, looking around (Bill later remarked “I did some good standing around, didn’t I?”) as the reporter narrated. The shot next cut to an interview with Brian.

“There’s not a lot of people under there…and it’s a pretty shady place at night.”

And that was it. Although there was some speculation over whether Brian’s pronunciation of “shady” sounded like “shitty,” nothing came of it. 

However, the news managed to once again do its job of entertaining two hungover suburbanites and one ill suburbanite at home with ten seconds of TV footage. We still talked about the incident…excitedly…for years.

For the record (meaning for the college professors whose classes I missed that day who might be reading this), I did not go to the mall that evening. After all, not a lot of people go there and it’s a pretty shady/shitty place at night.

Continue Reading

Blog

Our Eyes Were Lazed over

Published

on

by Mike Covers

I’m currently 43 years old and counting (not by choice). So far, I have spent my 40s waxing nostalgic about my 20s and plan to continue this for the remainder of them. 

When most people put on their rose-colored glasses and gaze back on their younger years before marriage, children, mortgages, Trump presidencies, etc., they usually remember the same kinds of things. Parties. Bars. Prison. My own friends and I, however, spent these years not getting drunk (all the time, anyway) and instead shooting each other with lasers.

Don’t worry: these weren’t death lasers like those used in James Bond and Short Circuit movies. The only real consequence of getting shot by these lasers was losing the game, which was usually WORSE than actual death. This all took place at Lazerworks in suburban Philadelphia, which has since closed permanently and been transformed into a sports bar (something even worse than losing the game AND death combined). Seven of us would pile into my friend Bill’s Beretta, which comfortably fit maybe 3 people. My friend Jon and their brother would occasionally agree to ride in the trunk. 

While our games usually only lasted an hour or so, one night we all took advantage of a deal that allowed us to play as much as we could between 10PM and 1AM. It took place on a Saturday night, a time frame in which approximately 98% of other people our age were busy leading social lives which require as few laser guns as possible (the other 2% were with us at Lazerworks). Nevertheless, we continued on our quest, for defeating the Red Team was far more important than, say, meeting girls.

Upon entering, our first step was…you guessed it…using the rest rooms. 

Fortunately, the facilities had some degree of cleanliness, which meant it was safe to enter them without wearing an oxygen mask. However, something struck me as odd: in a building whose main activity was completely run by and dependent on computers, the toilets had manual flush handles. Yep, there was a total lack of easy-to-use, sensor-operated automatic toilets that you find virtually anywhere else. Manual flush. It was almost as if the toilets themselves were aimed against us and our voluntary immobile lifestyles. However, we all found the strength to MANUALLY flush them and return to the lobby.

Each of us paid our $25 for the session; next, we sat around and waited for the game to start amongst a collection of arcade games, which were probably bought with the money that Bill alone spent on summer laser tag sessions. After discussing news, politics, and other topics (i.e.—which specials we were going to take advantage of at Dennys later on), we entered the Loading Area. The Loading Area is a small room in which players accessorize themselves with the laser guns and laser-sensitive vests for the upcoming game. Players are also told the instructions of the game, which most of my friends were probably able to lip-synch. 

Finally, it was time to enter The Maze.

The Maze is the heart of laser tag, the virtual battleground. It consists of a labyrinth of walls to run amongst, as well as the “Energizer” for each of the two teams, the “Base” for each team, and, of course, the “Other Energizer” for each team. The “Base” for each team is a section of “The Maze” that opposing players must “deactivate” by shooting their “lasers” at a small circle of “light” in the “ceiling.” Each player is given six lives, which can be lost if the opposing team shoots you enough. If you lose all of your lives, you must go to one of your team’s two “Energizers,” which are small portals in the wall that reproduce your lives, available shots, and chances to get killed again.

The “Energizer” was always a regular home for me and my laser gun.

Our friend Brian was the self-appointed “leader” of our team, for he was the only one psychotic enough to dye the tip of his hair green to symbolize his Green Team loyalty. I am not kidding. He explained to each of us, in deep and frightening detail, his strategy to ward off the opposing team and deactivate their “base,” with as little physical movement as possible. Once the game began, we all completely forgot the strategy, said “Screw this” to our appointed positions, and concentrated only on running around and shooting people. At least, this is what I did. Of course, this might explain why I got shot by pretty much every opposing player and needed to visit the “Energizer” more times than everyone on both teams combined. The Maze, meanwhile, was not only full of artificial smoke and music loud enough to be heard overseas, but also full of pathetic, plastic vest-coated losers running around shooting toy lasers at each other and at specified points of light in the ceiling while green-haired Brian ran around like a lunatic, trying to get the Green Team to re-assume their positions in his plan.

As the hours wore on, a total of eight games were played. My friends continually racked up scores in the thousands, while I continuously stayed in scores that regularly match January temperatures. At times we were on the Green Team, other times the Red Team, and one time on the Sit in the Lobby and Drink Pepsi Team.

As we approached the last game, the computer system actually crashed, rendering the main game as useful as DOS. Thus, we were forced to play “Vintage Laser Tag”, in which we used obsolete equipment to play. We wore vests that looked more like kitchen table placemats than huge, fearsome wads of plastic. We also used lasers that resembled department store pricing guns, thus making everyone look like a group of people randomly bar-code-scanning opponents.

In conclusion, laser tag was fun, but never play over seven games in one session, unless you are handy with a bar code reader. Also, keep in mind the cardinal rules of the game: deactivate the enemy’s “base,” re-energize as often as needed, and never, EVER, listen to Brian’s strategies.

Continue Reading

Trending

Copyright © 2023 Media Train Rek LLC